PRESSR: The Bank wins eight awards from Global Finance magazine at the World’s Best Digital Bank Awards 2023

Doha, Qatar – October 30, 2023: Qatar Islamic Bank (QIB), the pioneer of digital banking in Qatar, received eight prestigious awards in the Retail, Corporate and Islamic Banking Awards categories at the World’s Best Digital Bank Awards 2023 organized by Global Finance Magazine.

The ceremony was held on the Square Mile in the Banking Hall in London, and was attended by Mr. Konstantinos Konstantinidis, General Manager of the Strategy and Digital Group, and Ms. Mashael Abdulaziz Al Derham, Assistant General Manager of the Communications and Quality Assurance Sectors at the Bank, who received the awards on behalf of the Bank.

The bank has received eight prestigious awards, including Best Retail Digital Bank in Qatar, User Experience Design in Qatar and the Middle East, Best Islamic Digital Bank in Qatar, Best Digital Innovation and Transformation in Qatar, Best Digital Product Offering in Qatar, and Best Security Management. Information and anti-fraud in Qatar, and the best social media marketing and services in Qatar.

These awards confirm the bank’s efforts in providing advanced digital services and experiences. Relying on its customer-focused innovation strategy, the bank always seeks to develop, and these awards also recognize the bank’s continued commitment to providing distinctive digital solutions. By using the latest modern technologies, the bank ensures a seamless banking experience, and maintains its position as a role model in innovation and digital banking.

At the top of the list of these honors is the bank’s award-winning mobile application, which includes more than 150 services. The application witnessed a radical redesign in which the user experience and ease of use of services were prioritized, making it the preferred banking channel for customers. The application is a comprehensive digital platform that meets the various banking needs of customers.

Commenting on receiving these awards, Mr. Dinos Constantinides, General Manager of the Strategic and Digital Group at the Bank, said: “We are proud to have been honored by Global Finance magazine in recognition of our efforts in providing comprehensive and specialized digital solutions. This recognition highlights the Bank’s successes in achieving its strategic priorities and increases our commitment.” "By maintaining the current level of innovation and striving to achieve more, we are investing in developing our multi-skilled teams, focusing on improving the customer experience and expanding our range of digital solutions."

He added: “Our modern infrastructure and the commitment of our colleagues have helped us provide competitive services at the local and regional levels. Currently, all digital services are available to customers through our channels including obtaining financing, a credit card or opening a new account. Our innovative products have changed We will continue to invest in technology and innovation to provide our customers with world-class services and a seamless banking experience.”

The Global Finance Awards are widely considered among the most prestigious awards globally in the banking sector, recognizing best practices and honoring organizations with exceptional performance, innovation and leadership in various customer-focused subcategories including Best User Experience Design, Best Mobile Banking App and Best Innovation and digital transformation. Banks are selected based on key criteria such as their strategy to attract digital customers, success in promoting digital offers, growth of the digital customer base, diversity of products and services, benefits achieved from digital initiatives and website/mobile application design and ease of use.

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